QOS Configuration Guide

Set traffic priorities for VoIP and other latency-sensitive traffic using QOS classes and rules in the Uplevel gateway.

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Topics covered in the source article

  • VoIP setup — initial configuration steps for the Uplevel gateway to identify VoIP traffic.
  • Configuring VoIP during QOS setup — preferred-handling rules for VoIP traffic flows.
  • QOS classes — how the gateway’s QOS system divides bandwidth across traffic classes.
  • Creating a QOS rule — defining the conditions and the action a rule applies.
  • Pre-configured traffic types — built-in profiles for Zoom, RDP, Dialpad, and Webex.
  • Setting priority on a traffic type — promoting or demoting a traffic type within the QOS schedule.
  • Assigning a security group (VLAN) — scoping a QOS rule to a specific security group.
  • Creating a custom QOS class — for protocols and traffic types that aren’t covered by the built-in profiles.
  • Examples — setting bandwidth limits, prioritising voice traffic, and validating the schedule in the Portal.

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