Configuration
Day-to-day gateway, AD, VLAN, share, and Wi-Fi configuration tasks.
ZTNA — Connecting a Third-Party Identity Provider (Google, Entra, Auth0)
Use Zitadel as an identity broker so ZTNA users can sign in with Google, Microsoft, GitHub, or any other existing IdP instead of a Zitadel-local account.
Read article ›WAN Mapping — Using Multiple Static IPs
Configure additional static IPs on the Primary or AUX WAN ports for port forwarding and per-host or per-subnet egress mapping.
Read article ›QOS Configuration Guide
Set traffic priorities for VoIP and other latency-sensitive traffic using QOS classes and rules in the Uplevel gateway.
Read article ›Storage Backup Services
Enable backup on Uplevel NAS shares and pick the right combination of local snapshots, cloud disaster recovery, and long-term archives.
Read article ›Security Groups — Inter-VLAN Routing
Understand the default firewall rules between LAN security groups (Guest, Boss, Employees, custom) and how to override them per-group.
Read article ›Rename a Customer or Site in the Portal
How to change the display name of a customer or one of its sites from the Portal.
Read article ›Remove an Access Point from a Customer's Portal
How to cleanly remove an AP from a customer's site in the Portal so that the red unplugged alert clears and billing stops counting the device.
Read article ›Port Forwarding
Why we recommend against port forwarding, when Client VPN is the right alternative, and how to lock down a port forward if you absolutely have to use one.
Read article ›Load Balancing Across Multiple WAN Links
Switch the gateway from default WAN failover behaviour to active/active load balancing by setting upload and download speeds for each connection.
Read article ›Joining a macOS Client to Directory Services
Configure DNS, bind a Mac to Active Directory, enable network-user login, and mount an SMB share served by the gateway.
Read article ›GPO — Drive Mappings
How to map network drives via Active Directory Group Policy, including item-level targeting, and how to map a drive manually in Windows 11.
Read article ›LAN Subnet and DHCP Server Configuration
Enable or disable the gateway's per-VLAN DHCP server, set its pool range, configure the LAN gateway IP and CIDR, and pin specific MAC addresses to specific IPs.
Read article ›Creating Shares and Mapping Windows Network Drives
Create a storage share on the gateway and map it as a network drive in Windows, with troubleshooting for SMB signing and guest-auth errors.
Read article ›Connecting Uplevel Switches Using SFP Ports
Which SFP modules are tested, and how to wire SFP1/Uplink SFP ports for chaining switches up to a gateway and down to other switches.
Read article ›Configuring Security Groups (VLANs)
Create new security groups on the gateway, understand the reserved and default VLANs, and configure tagged vs untagged ports.
Read article ›Email Notifications and Alerts
Configure Uplevel's email alerts, customize subject and body with variables, and route notifications into Autotask, ConnectWise, RepairShopr, or Halo PSA.
Read article ›Understanding ISP Unstable Alerts
What triggers the "ISP link is unstable" alert, what it indicates about the upstream link, and how to triage and respond.
Read article ›Active Directory GPO — Roaming Profiles
Set up roaming user profiles in the Uplevel domain so users keep a consistent desktop, settings, and documents across any joined workstation.
Read article ›Active Directory GPO — Folder Redirection
Redirect Windows user folders (Documents, Desktop, etc.) to a network share via Group Policy so user data follows the user across machines.
Read article ›Domain Controller (Active Directory) Setup
Stand up the Uplevel Directory Service, set the domain admin password, and join workstations to the domain using Microsoft RSAT for day-to-day administration.
Read article ›WAN Static IP Configuration Guide
Configure a static public IP on the primary or AUX WAN port of an Uplevel Gateway, from the Portal or via serial console.
Read article ›Domain Filtering Configuration Guide
Configure the Advanced Firewall's domain and category filtering, set up SSL certificate keys, and assign filter groups to VLANs.
Read article ›