Portal
Working in the Uplevel management Portal — accounts, devices, filters, and visual cues.
Understanding the Devices Page
Reference for the gateway Portal's Devices page — what each column means, how the per-device action menu works, and the common workflows for naming, reserving, and troubleshooting clients.
Read article ›Management Portal
Where to find the Uplevel management Portal and how to sign in from either the company homepage or the permalink.
Read article ›Portal Account — Change Password
Update your Uplevel Portal account password from the profile settings.
Read article ›Ethernet Port Colour Legend
What the green, blue, and yellow port colours in the Portal mean, and how to spot a cable problem from the colour alone.
Read article ›MAC Filter — Allowlists and Blocklists Using MAC Addresses
Build per-VLAN allow or block lists keyed on device MAC addresses to control which clients can join each LAN segment.
Read article ›Hostnames Not Showing in Portal Devices Section
Why static-IP devices often appear without a hostname on the Devices page, how to spot them, and when to escalate to a support ticket.
Read article ›Creating Accounts in the Uplevel Portal
Add Admin or Tech accounts to your Uplevel Portal organisation from the Profile › Settings › Other Accounts tab.
Read article ›