The Uplevel Solution Overview

Uplevel's enterprise-class IT Infrastructure-as-a-Service solution is specifically designed for Managed Service Providers (MSPs) serving Small and Medium Businesses (SMBs).Our system combines high-performance on-site hardware for performance and cloud-based services for intelligence and scale. Our products are comprehensive, easy to use, and can be managed from anywhere. Hardware and software are offered on a subscription basis, eliminating the need for upfront capital expenditure .Free periodic hardware refresh, ensuring enterprise-class reliability and peace-of-mind for both MSPs and customers. Configurable to meet every SMB customer's need and budget.

At the heart of the Uplevel solution is the UG-series Gateway, a compact yet powerful appliance packed with essential features: Firewall, Security, VPN, Data Storage, Serverless Active Directory, Wi-Fi, VoIP, QoS and many other features required for smooth and safe small-business IT. When combined with our PoE+ switches, Wi-Fi Access Points, Secure Remote Worker hardware and powerful cloud-based management, Uplevel solutions can serve all SMB infrastructure needs, while ensuring hassle-free management by the MSP and easy compliance with regulations (eg: HIPAA, PCI-DSS, SOX, etc.)
Reliable, secure infrastructure
  • Advanced firewall with Deep Packet Inspection, Geo-blocking and Content Filtering
  • Enterprise-class PoE+ switches for offices with up to 1000 employees
  • High-performance indoor and outdoor Wi-Fi 6 Access Points
  • Dual WAN failover and SD-WAN capabilities with QoS and auto-configuring VPNs
  • Self-installable Secure Remote Worker Gateways for home/SOHO users
Data storage and backup
  • Built-in multi-terabyte encrypted RAID storage
  • Encrypted backup with ransomware protection, disaster recovery and archiving
  • Offsite backups held in HIPAA-compliant virtual data centers
  • Backup remediation and data restores handled transparently by Uplevel Operations
  • Built-in Serverless Active Directory Domain Services for access control policies
  • Site-to-site and Remote Access VPNs with MFA and strong security
  • Audit logging and SNMP for compliance and management platform integration
  • Automated fault monitoring and alerting for proactive management
  • Regulatory compliance and monthly reporting capabilities

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